Returns & Support

We’re here to help with questions about your CyboPal pledge, delivery, refunds, returns, or exchanges. For any customer service inquiry, please contact contact@cybopal.com.

Kickstarter Pledges & Rewards

CyboPal ONE is currently offered through Kickstarter, with delivery planned for a future date. Please refer to our Kickstarter campaign page for reward details and estimated delivery timelines.

Requests for refunds, returns, or exchanges relating to Kickstarter pledges and rewards are handled in accordance with the applicable campaign terms and Kickstarter’s Terms of Use. This page does not replace or modify those terms.

Project & Shipping Updates

Follow our Kickstarter updates for the latest information on production progress, shipping schedules, and any changes to estimated delivery timelines.

If you have a question specific to your pledge, please email contact@cybopal.com with your backer number or the email address associated with your pledge so we can assist you.

Contact Us

For help with your pledge or any other customer service questions, reach out to contact@cybopal.com. Our team will guide you through the next steps.

Nothing on this page limits your rights under applicable consumer protection laws.