Privacy Policy
PRIVACY STATEMENT
We take your privacy seriously, and this Privacy Statement explains how we (CyboPal) collect, use, share, and process your information.
Collection and Use of Personal Data
Personal data refers to information that can be used to directly or indirectly identify you. It may also include anonymous data that is linked to such identifiable information.
Personal data does not include information that has been irreversibly anonymized or aggregated so that it can no longer identify you, whether alone or in combination with other information.
Promoting Safety and Security
We adhere to the principles of legality, legitimacy, and transparency.
We collect and process only the minimum amount of data necessary for a clearly defined purpose, and we take technical and administrative measures to protect data security.
We use personal data to verify accounts, detect fraudulent or suspicious activity, and ensure the safety of our products and services.
Such processing is based on our legitimate interest in maintaining product integrity and user trust.
What Personal Data We Collect
ⅰ. Data you provide
We collect the personal data you provide when you interact with us—such as creating an account, contacting customer support, completing a survey, or making a purchase.
This may include:
Contact details (name, email, address, phone number)
Payment information (credit/debit card details or billing account information)
Shipping and billing information
Messages or feedback you provide
ⅱ. Data about use of our products and services
- When you visit our website or use CyboPal devices or applications, we may collect:
- Device type and unique identifier
- IP address, operating system, and browser type
- Usage data and diagnostic information
- Approximate location data derived from IP, GPS, or similar technologies (if you grant permission)
ⅲ. Sensor and Interaction Data (for CyboPal devices)
Some CyboPal products use intelligent sensors, cameras, microphones, or motion modules to enable gesture control, posture tracking, or voice activation.
- These data are processed locally on your device whenever possible.
- Sensor data are used solely to operate or improve device performance and personalization.
- Such data are not used to identify or track you personally unless you explicitly enable cloud synchronization or account-based features.
How We Use Your Personal Data
We use personal data to provide, improve, and protect our products and services, as well as to communicate with you.
ⅰ. Providing, improving, and developing our products and services
We use personal data for purposes such as system optimization, research, analytics, and customer support.
This processing is based on our legitimate interest in offering better experiences and maintaining service reliability.
If you participate in surveys or promotions, your data may be used to administer those programs.
ⅱ. Communicating with you
With your consent, we may:
- Send you updates about products, services, or policies;
- Respond to your inquiries or support requests;
- Provide personalized content or recommendations.
If you prefer not to receive marketing communications, you can opt out at any time by contacting us.
We do not sell or share your personal information with third parties for their independent marketing purposes.
Definition of “Cookies”
Cookies are small text files stored on your web browser to help us remember information such as user preferences or session data.
We also use similar technologies such as local storage or device identifiers.
All of these technologies are collectively referred to as “cookies.”
Use of Cookies
We use cookies to provide, protect, and improve our services—such as remembering your preferences, analyzing website traffic, and enhancing security.
You can manage or disable cookies in your browser settings; however, certain functions may not work properly if cookies are disabled.
Disclosure of Personal Data
We may make certain personal data available to trusted service partners that help us deliver or improve our products and services (for example, logistics, payment processing, or analytics).
These partners are obligated to protect your information and use it only for the agreed purposes.
We do not share your data with third parties for unrelated marketing use.
Data Disclosure, Storage, Transfer, and Processing
ⅰ. Legal obligations
We may process or disclose personal data as required by applicable laws or regulations.
For residents of the European Economic Area (EEA), processing is justified under Article 6(1) of the General Data Protection Regulation (GDPR), based on your consent, our contractual obligations, or legitimate interests.
ⅱ. Business operations
We may share personal data with our affiliated entities.
In the event of a merger, acquisition, reorganization, or sale of business assets, your data may be transferred to the relevant entity, provided that confidentiality and data protection obligations continue to apply.
ⅲ. Compliance and protection
We may disclose information if necessary to comply with legal processes, enforce our terms, prevent fraud, or protect the rights and safety of CyboPal and our users.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.
You have the right to:
- Access, correct, or delete your personal data;
- Restrict or object to certain processing activities;
- Withdraw your consent at any time;
- Request a portable copy of your data.
We may request proof of identity to verify your request.
We will respond within a reasonable timeframe (not exceeding 30 days where required by law).
If you believe your data rights have been violated, you may contact your local data protection authority.
Third-Party Websites and Services
Our website and products may include links to or integrations with third-party services.
We are not responsible for the privacy practices or content of these third parties.
We encourage you to review their privacy policies before interacting with their sites or tools.
Data Security, Integrity, and Retention
We implement appropriate technical and administrative measures to safeguard your information against unauthorized access, loss, or misuse.
Personal data is retained only as long as necessary to fulfill the purposes described in this statement, unless a longer retention period is required by law.
Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect new technologies, regulations, or product features.
When changes occur, we will revise the “Last Updated” date at the top.
Your continued use of our products or services indicates acceptance of the updated policy.
If you do not agree with the updated terms, you may contact us to close your account or discontinue use.
Contact Us
If you have questions, feedback, or privacy concerns, please contact us:
CyboPal Team
📧 contact@cybopal.com
📍 [15/F CORE F CYBERPORT 3，100 CYBERPORT ROAD HK]
🌐 [https://cybopal.com/]